Terms and Conditions

There is no charge for cancellation of an appointment providing 24 hours’ notice is provided to allow for another client to fill the available slot.

The first hour’s fees are payable even if the treatment is successful and finishes before the hour.

For individuals we can only accept cash, cheques or payments made via PayPal at present.

For corporate visits and work we will invoice you directly and expect payment within 14 days by BACS or similar. We will also charge for travel costs. These are charged at 45p per mile if travelling by car or reimbursement of air, train, bus, boat, taxi fares and any associated costs.

By having treatment you agree to your basic details and details of any treatments being kept confidentially.  These will NEVER be shared by a 3rd party and will ALWAYS remain strictly confidential between the client and practitioner.

By having treatment you agree to pay the fee for the session, payable at the end of the first session if on an “in person” basis or payable in advance if on a remote basis.

For any spiritual readings or guidance given intuitively, because of the law in the United Kingdom, you must accept that all readings are given as entertainment only and cannot claim to be accurate and therefore you take these readings at your own risk and we cannot accept any liability for their accuracy or otherwise.  We can assure you that they are always given with the sincerest intent and are genuine but the law requires us to state this and it is your responsibility what actions you take as a result of the information provided.

All information presented on this website is the property of Caroline Cousins unless otherwise stated and is copyrighted.